These General Terms of Service (“General Terms”), along with any applicable Additional Terms (defined below) (collectively, the “Terms”) cover your use and access to the products, services, software, platform and websites (collectively, “Services”) provided by DivorceX99.com, LLC, Feradel, Ltd., and any of our affiliates (collectively, “DivorceX”). By using our Services, you agree to be bound by these General Terms as well as our Privacy Policy. If you are using our Services as the employee or agent of an organization, you are agreeing to these Terms on behalf of that organization.
You must be the legal age of majority in your state of residence or otherwise able to form a binding contract with DivorceX in order to use the Services. In no event is use of the Services permitted by those under the age of 13.
DivorceX may make available trial offers for the limited use of the Services (each, a “Trial Offer”) to new customers who provide a valid payment instrument, such as a credit card or other payment method. If you choose to start a Trial Offer, you will automatically join the paid membership you have chosen at the end of the Trial Offer and you authorize DivorceX to charge your payment method a recurring monthly membership fee, annual membership fee, flat usage fee, or some combination of these, as applicable. If you wish to use additional Services beyond those included in the Trial Offer, you may be asked to separately purchase those Services or to upgrade to a paid membership prior to the end of the Trial Offer period. We reserve the right to change our pricing from time to time, but our price changes will always be prospective and not retroactive.
To ensure uninterrupted service and to enable you to conveniently purchase additional products and Services, DivorceX will cause to be stored and updated, your payment method on file. If we are unable to charge your designated payment method for any reason, we reserve the right to automatically downgrade your paid plan to a lower-priced plan, change your billing cycle, and/or to suspend your paid membership until your designated payment method can be charged again. Please note that it is your responsibility to maintain current billing information on file with DivorceX.
We want you to be 100% satisfied with the Services you receive. If there is a problem with the delivery of your Services or you believe there has been an error in billing, please contact our Customer Service Department by email at support@divorcex99.com immediately so that we can help you resolve the issue, provide a refund or offer credit that can be used for future Services when appropriate.
When contacting us, please include any details relating to the Services you have purchased so that we can ensure you are completely satisfied with your DivorceX experience. All refund requests must be made within 30 days of purchase.
We do not offer refunds where you receive access to the Service on payments we have collected for Services that have been commenced and/or completed, annual plans after 30 days have elapsed since your purchase, when an annual plan has been purchased in conjunction with another DivorceX product that has been discounted, or on payments to other third parties with a role in processing your order. We also cannot refund any money paid by you directly to third parties, such as payments made by you directly to attorneys licensing the DivorceX Platform.
Please note that certain services automatically renew, so if you do not want your plan to renew, please contact us at support@divorcex99.com before the renewal date of your plan. You may also cancel Services before they renew via your online account.
Please note that if you choose to downgrade your membership, DivorceX reserves the right to collect fees from you to cover fees charged to DivorceX or its agents on behalf of your account. In addition, if you fail to provide a payment on time, DivorceX reserves the right to downgrade your membership and/or change your billing cycle without prior notice. Please note that downgrading may affect your ability to access the documents you created on DivorceX.
DivorceX provides a platform for legal information, self-help, and connection to attorneys that have licensed this platform to provide services in your area. Our Services do not include legal insurance or constitute an insurance product. The information provided by DivorceX along with the content of our Service related to legal matters (“Legal Information”) is provided for your private use and does not constitute legal advice. DivorceX does not review any information you provide us for legal accuracy or sufficiency, draw legal conclusions, provide opinions about your selection of forms, or apply the law to the facts of your situation.
If you need legal advice for a specific problem, you should consult with your attorney, connected conveniently through our Services. Legal Information provided by DivorceX through its Service is not a substitute for legal advice from a qualified attorney licensed to practice in an appropriate jurisdiction. Communications between you and DivorceX may not be protected as privileged communications under the attorney-client privilege or work product doctrine. The communications between you and the attorney who you connect with through our Service may not be protected as privileged communications under the attorney-client privilege or work product doctrine.
Your use of the Services does not create an attorney-client relationship between you and DivorceX, or between you and any DivorceX employee or representative. Your attorney-client relationship is between you and the independent attorney using our Services.
DivorceX is not a “Lawyer Referral Service”. The directory of lawyers published on our Service is provided to the public free of charge and is for informational purposes only. The lawyers who use our Services to connect with you pay a license fee for that connection and that license fee is not based on any number of users DivorceX may direct to services of the lawyer. DivorceX does not endorse or recommend any attorney nor does it make any warranty as to the qualifications or competency of any attorney.
When you use our Services, you will have the opportunity to submit legal questions, obtain advice, engage in drafting, case management and filing services from independent attorneys (“External Attorneys” or “Licensees”). You may also have an initial consultation or other interaction with an attorney prior to formally entering into an attorney-client relationship; these initial consultations or interactions are intended to be a starting point for dealing with your legal matter and do not necessarily constitute legal advice or create an attorney-client relationship. Any consultation or attorney contact outside of this platform may incur extra fees charged directly by the attorney. Any services engaged, beyond the contracted Services, herein, may incur extra fees charged. Any fees charged are earned upon charge, by the attorney. While DivorceX does not receive compensation based upon the Services provided, DivorceX may charge a reasonable transaction fee to cover reasonable expenses, such as payment processing and platform access fees.
DIVORCEX SHALL HAVE NO RESPONSIBILITY OR LIABILITY OF ANY KIND FOR ANY PROFESSIONAL SERVICES RENDERED BY ANY EXTERNAL ATTORNEY OR LICENSEE YOU ENCOUNTER ON OR THROUGH OUR SERVICES, AND ANY USE OR RELIANCE ON SUCH PROFESSIONAL SERVICES IS SOLELY AT YOUR OWN RISK.
This website and its contents may be considered attorney advertising under the rules of certain jurisdictions.
Insofar as DivorceX may constitute an advertisement, DivorceX is not the advertiser. The law firm representing the area of the services to be performed has procured and directed traffic to this website to market products and services the law firm wishes to offer. DivorceX is a platform licensed to the law firm in the areas where services are performed. While DivorceX may collect fees on behalf of its Licensees, DivorceX does not provide any legal advice or services.
If external attorney profiles exist, those profiles are provided as a free public service, not a list of paid advertisements or endorsements. DivorceX does not guarantee the accuracy of the information contained in any external attorney profile. Attorneys licensing DivorceX platform may be viewed on our website. Attorneys licensing the DivorceX platform do so as independent attorneys. All attorneys, whether External or Licensees are solely responsible for the advice they give, the services they provide and the representations about themselves they make. You are solely responsible for assessing the quality, integrity, suitability and trustworthiness of all persons with whom you communicate regarding your legal needs. Prior results (for example, positive testimonials from prior clients) do not guarantee a similar outcome.
DivorceX attorney profiles and information that we make publicly available are provided for public information purposes, but are not intended to imply that DivorceX can provide legal advice, nor that licensees of the DivorceX platform can provide legal advice in all jurisdictions. DivorceX licensees are only available to help customers in jurisdictions where they are authorized to provide legal services; information regarding attorney services are not intended for anyone located in a state where attorneys licensing the DivorceX platform are not authorized.
DivorceX reserves the right, in its sole discretion, to downgrade or terminate your access to the Services, for any reason and at any time without prior notice. For example, we may suspend or terminate your use of some or all of the Services if you violate these Terms or use the Services in a manner that may expose us to legal liability, disrupt the Services or disrupt others’ use of the Services.
If DivorceX elects to terminate your membership, DivorceX will provide you with notice at your registered email address. DivorceX also reserves the right to modify or discontinue, either temporarily or permanently, any part of its Services with notice. You agree that DivorceX will not be liable to you or to any third party for any modification, suspension, or discontinuance of your membership or access to the Services.
DivorceX does not claim ownership of any documents you either create or upload and store using our Services (“Documents”). You grant permission for DivorceX to use your Documents in connection with providing Services to you.
You acknowledge and agree that DivorceX may preserve these Documents as well as disclose them if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to accomplish any of the following: (1) to comply with legal process, applicable laws or government requests; (2) to enforce these Terms; (3) to respond to claims that any content violates the rights of third parties; or (4) to protect the rights, property, or personal safety of DivorceX, its users and the public. You understand that the technical processing and transmission of the Service, including your Documents and other content, may involve transmissions over third party networks and changes to conform and adapt to technical requirements of connecting networks or devices. You agree that DivorceX has no responsibility or liability for deleting or failing to store any Documents or other content maintained or uploaded in the Services.
By creating an account or submitting your information to one of our promotions, you agree that you may receive communications from DivorceX, such as newsletters, special offers, and account reminders and updates. You also understand that you can remove yourself from promotional communications by clicking the “Unsubscribe” link in the footer of the actual email. You cannot opt out of essential communications regarding your account, such as renewal notices.
Entering any DivorceX contest consents to communication from DivorceX and affiliates. Unsubscribing from communications, withdraws you from promotions. Give aways and promotions are not valid where prohibited by law. Give aways and other promotions are only valid for products available and completed on DivorceX. Filing fees and out-of-pocket expenses are the entrants responsibility. DivorceX does not warrant the frequency of any selection for any give away. Actual prizes have no cash value and cannot be transferred. Firms are responsible for paying any DivorceX platform fees.
DivorceX will select a new winner at the latest of 250 new entrants or two calendar months. Winners will be notified by email. Winners who have purchased an eligible DivorceX package will have the cost of that package, add-ons, and drafting credits already purchased refunded to the original payment method. If a user account has not been created, one will be created and a reset email sent to the winner. The user account will be credited with a Complete Divorce and 99 drafting credits. All terms of the contract(s) between the firm providing services and the Winner shall be in full force and effect.
Our Services include a large number of what are collectively called “Communications Services.” These include services such as live chats, electronic signature Services, payment Services, comment threads, blog posts, question and answer products, customer service communication forums, calendars, and other message services. You agree to use the Communications Services only to post, send, and receive messages or materials proper to and related to the particular Communication Service. When using a Communication Service, you agree that you will not do any of the following:
Although DivorceX has no obligation to monitor the Communications Services, we reserve the right, in our own discretion, to review and remove materials posted to a Communication Service (in whole or in part), terminate or limit any user’s access to the Communications Services, or take other steps that we believe are appropriate to prevent abusive or unreasonably burdensome use of the Communications Services. DivorceX reserves the right to disclose any materials posted, information or activity as necessary to satisfy any applicable law, regulation, legal process, or governmental request.
You can only use our Services if doing so complies with the laws of your jurisdiction(s). The availability of our Services in your jurisdiction(s) is not an invitation or authorization by DivorceX to access or use our website or Services in a manner that violates your local laws and regulations. By using our Services, you accept sole responsibility to ensure that you or anyone else who accesses your account to use our Services does not violate any applicable laws in your jurisdiction(s). To enforce this provision, DivorceX reserves the right to refuse membership, or suspend or terminate your account immediately and without prior notice at our sole discretion.
The following are specifically excluded or prohibited:
You may not hack, “scrape” or “crawl” our Services, whether directly or through intermediaries such as spiders, robots, crawlers, scrapers, framing, iframes or RSS feeds without express written permission from DivorceX. You may not access or attempt to access any information DivorceX has not intentionally made available to you on its Services via purchased subscription. Your use of the DivorceX Services does not entitle you to resell any DivorceX content without prior express written consent.
DivorceX retains all right, title and interest in and to its products and Services, including, without limitation, software, images, text, graphics, illustrations, logos, service marks, copyrights, photographs, videos, music, articles, document templates and all related intellectual property rights. Except as otherwise provided in the Terms, you may not, and may not permit others to:
The design, text, graphics and selection and arrangement of our Services and the legal forms, documents, guidance and all other content found on our Service (“Service Content”) are copyright © DivorceX99.com, LLC. All rights reserved.
DivorceX, DivorceX99.com, Divorce499.com, Divorce599.com, Divorce699.com, Divorce799.com, Divorce899.com, Divorce999.com, DivorceX, and “Cheap Divorce Done Better” are trademarks. These and any other DivorceX product or Service names, logos or slogans displayed on our Service are trademarks of DivorceX99.com, LLC. You may not copy, imitate or use them, in whole or in part, without our prior written consent. In addition, the look and feel of DivorceX is the service mark, trademark and/or trade dress of DivorceX99.com, LLC and you may not copy, imitate or use it, in whole or in part, without our prior written consent. The names of actual companies and products you might encounter through us may be the trademarks of their respective owners. Nothing in these Terms or the Services should be understood as granting any license or right to use any of DivorceX’s or any third party’s trademarks displayed on our Services. All goodwill generated from the use of DivorceX’s trademarks is reserved for the use of DivorceX, exclusively.
Subject to your compliance with these Terms, you are hereby granted a non-exclusive, limited, non-transferable, revocable license to use the Services as we intend for them to be used. As a registered DivorceX user, you are the owner of and are fully authorized to keep, for your own personal records, electronic or physical copies of documents you have created on DivorceX.
When you transmit public-facing user content on DivorceX, you hereby grant DivorceX and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display any such content, including throughout the world in any media. If you submit feedback or suggestions about our Services, we may use your feedback or suggestions without obligation or compensation to you. You acknowledge and agree that DivorceX is authorized to collect and use aggregated or anonymized information from or about you and other users and user-created documents for the purposes of researching, developing, improving and marketing its Services.
Resale or unauthorized copying, use, storage, display or distribution of forms, articles, documents or other materials copied or downloaded from our Service is strictly prohibited. Use of these materials is for your personal or business use. Any resale or redistribution of our materials requires the express written consent of DivorceX. Any rights not expressly granted in these Terms are reserved by DivorceX.
We respond to notices of alleged copyright infringement and terminate accounts of repeat infringers according to the process set out in the U.S. Digital Millennium Copyright Act.
If you believe that any material on our Service infringes upon any copyright which you own or control, you may file a DMCA Notice of Alleged Infringement with DivorceX’s Designated Copyright Agent:
DivorceX’s Service may contain links to third party resources and businesses on the Internet, called here “links” or “Linked Site(s).” Those links are provided for your convenience to help you identify and locate other Internet resources that may be of interest to you.
DivorceX does not control, endorse or monitor the contents of any Linked Site. That includes, without limitation, any further link contained in a Linked Site, and any changes or updates to a Linked Site. DivorceX is not responsible for webcasting or for any other form of transmission received from any Linked Site. These Terms do not cover your interaction with Linked Sites. You should carefully review the terms and conditions and privacy policies of any Linked Sites.
If you use any service provided on a Linked Site, (a) DivorceX will not be responsible for any act or omission of the third party, including the third party’s access to or use of your customer data and (b) DivorceX does not warrant or support any service provided by the third party.
Please read this section carefully as it affects your rights
The information, software, products, and Services made available through DivorceX may include inaccuracies or typographical errors. DivorceX reserves the right at any time to modify, improve, suspend or deprecate certain features of our Services. Legal Information received via DivorceX should not be relied upon exclusively for personal, medical, legal or financial decisions; rather, we recommend you use information from our Service in conjunction with the advice of a qualified professional tailored to your situation. In short, your use of our Services is at your own risk.
TO THE FULLEST EXTENT PERMITTED BY LAW, DIVORCEX AND ITS AFFILIATES, SUBSIDIARIES, PROGRAM SPONSORS AND DISTRIBUTORS MAKE NO WARRANTIES, EITHER EXPRESS OR IMPLIED, ABOUT THE SERVICES. THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE ALSO DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. INFORMATION AND OPINIONS RECEIVED VIA OUR SERVICES SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL OR FINANCIAL DECISIONS WITHOUT CONSULTING AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION.
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL DIVORCEX, ITS AFFILIATES, SUPPLIERS, PROGRAM SPONSORS OR DISTRIBUTORS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES OR ANY LOSS OF USE, DATA, BUSINESS, OR PROFITS, REGARDLESS OF LEGAL THEORY, WHETHER OR NOT DIVORCEX HAS BEEN WARNED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
TO THE FULLEST EXTENT PERMITTED BY LAW, DIVORCEX’S AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SERVICES SHALL IN NO EVENT EXCEED THE GREATER OF $500 OR THE AMOUNT PAID BY YOU TO DIVORCEX FOR THE 12 MONTHS PRECEDING THE SERVICES IN QUESTION.
THE PARTIES EXPRESSLY AGREE AND ACKNOWLEDGE THAT THE FOREGOING DISCLAIMERS AND LIMITATIONS OF LIABILITY FORM AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN THE PARTIES.
By using our Service, you, on behalf of yourself and your heirs, executors, agents, representatives, and assigns, fully release, forever discharge, and hold DivorceX, its partners (including any third-party companies engaged by DivorceX to fulfill orders), and its affiliates, and its and their respective officers, employees, directors and agents, harmless from any and all losses, damages, expenses, including reasonable attorneys’ fees, rights, claims, and actions of any kind and injury (including death) arising out of or relating to your use of the Services. You agree that this release has been freely and voluntarily consented to and you confirm that you fully understand what you are agreeing to.
You agree to indemnify and hold DivorceX, its partners (including any third-party companies engaged by DivorceX to fulfill orders), and its affiliates, and their respective officers, employees, directors and agent harmless from any and all losses, damages, expenses, including reasonable attorneys’ fees, rights, claims, actions of any kind and injury (including death) arising out of any third party claims relating to your use of the Service, your violation of these Terms or your violation of any rights of another.
PLEASE READ THIS SECTION CAREFULLY, AS IT AFFECTS YOUR RIGHTS.
Most customer concerns can be resolved quickly and to the customer’s satisfaction by contacting our Customer Service Department at support@divorcex99.com.
However, if DivorceX is not able to resolve a dispute with you after attempting to do so informally, then as a condition to your use of the Services we mutually agree to resolve such dispute through binding arbitration under the auspices of JAMS Alternative Dispute Resolution (“JAMS”). JAMS will administer any such arbitration under its Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes. The arbitration will be held in the United States county where you live or work, Leesburg (VA), or any other location as to which we may then mutually agree. A party seeking arbitration must first send to the other, by certified mail, a written notice of dispute.
Any notice to DivorceX should be addressed to DivorceX99.com, LLC, 107 E Market Street, Leesburg, VA 20176, Attention: General Counsel. Any notice to you shall be sent to your address as set forth in DivorceX’s records of account or such other legal address as DivorceX is able to identify.
You may only resolve disputes with DivorceX on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations aren’t allowed.
Notwithstanding our agreement to arbitrate our disputes as provided above, the following exceptions will apply to the resolution of disputes between us:
DivorceX may, in the future, make changes to these provisions regarding dispute resolution and arbitration by providing notice in accordance with the “Modifications” section. You may reject any changes to this section made during your Membership by sending us written notice. Such notice must be given within thirty (30) calendar days of the notice of modification to the following address: DivorceX99.com, LLC, 107 E Market Street, Leesburg, VA 20176, Attention: General Counsel.
These Terms are governed by the law of the Commonwealth of VIrginia, U.S.A., unless preempted by U.S. federal law, without regard to conflict of law rules.
These Terms constitute the entire agreement between you and DivorceX with respect to the subject matter of these Terms, and supersede and replace any other prior or contemporaneous agreements, or terms and conditions applicable to the subject matter of these Terms. These Terms create no third party beneficiary rights other than as specifically stated herein.
DivorceX’s failure to enforce a provision is not a waiver of its right to do so later. If a provision of these Terms is found unenforceable, the remaining provisions will remain in full effect and an enforceable term will be substituted reflecting the intent of the unenforceable language as closely as possible. You may not assign any of your rights under these Terms, and any such attempt will be void. DivorceX may assign its rights to any of its affiliates or subsidiaries, or to any successor in interest of any business associated with the Services.
We may revise these Terms from time to time, and will always post the most current version on our website. By continuing to use or access the Services after the revisions come into effect, you agree to be bound by the revised Terms. We encourage users to periodically review the Terms to ensure that you understand them in their entirety.